Pumpkin Tree Lane
How long after I place my order will my items ship:
Ready to Ship items ship from our Portland, OR studio within 2 business days.
Made to Order and/or Print on Demand items take up to 7 business days to process, if your order includes a mix of Ready to Ship and Made to Order items, items will ship when all items are completed and ready to ship.
Do you ship outside the US:
We currently ship to most countries of the world*+.
*Please be aware that depending on your countries laws, you may need to pay taxes, VAT and/or customs fees upon delivery of your order.
+I am currently unable to ship to Germany, France, and Greece at this time due to new regulations regarding package recycling registration requirements. I do apologize for this inconvenience.
Large international orders may be shipped in multiple packages if needed.
Shipping and Handling is based on Destination.
Domestic USA: A flat fee of $5.00 for orders within the US.
Canada, Mexico, and South America: A flat fee of $14.00
Everywhere Else: A flat fee of $16.00
Flat Rate means, whether you buy one item or 50, the shipping and handling fee will remain the same as designated for your country.
What is your return policy:
If you wish to return an item, please contact me within 14 days of the date of receipt of your order. Items must be returned in their original condition with tags if any in place. If an item is damaged in transit, please send photos of the damage by email to kcummings!at!datanode.net.
Refunds due to change of heart are for the purchase price only and do not include shipping fees.
Pumpkin Tree Lane values your privacy. The information collected at checkout will be used only for the purposes of providing you with the items you have ordered, complying with state and federal laws of accounting/tax, and legal requirements.
PumpkinTreeLane.com uses Shopify Payments to process credit cards. PTL does not receive your credit card information, only your name and address to be used only for shipment of your order.
PTL makes use of a newsletter service that you have the option to sign up for. Newsletters with offers and information are sent a few times a year, and you can opt out at anytime.
Pumpkin Tree Lane